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How do I change the account administrator, without having access to the registered email?

I have a repository where I no longer have the email registered as an account administrator. How do I change the account admin, without the email?

1 answer

0 votes

Hi Vanessa,

Does this concern a Bitbucket Cloud account (https://bitbucket.org/)?

If this was a personal non-managed Bitbucket account and you remember the password, you can log in and update the email of the account.

If you don't remember the password, you would need access to the email in order to request a password reset email. We cannot change the primary email address of accounts or make any changes in repository access/ownership for security reasons.

If this was a personal managed account, email change is only possible by the Org admin for the domain.

Kind regards,
Theodora

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