We are currently using a Standard Plan of Bitbucket. We have a new user who previously uses a Free trial version of Bitbucket. I have added the user to our user list (e.g., I could see her name in the Setting > Users on plan option. However, when she logs in to Bitbucket, she still under the Free Plan.
Can someone please help how I could move her access to our Standard Plan?
I highly appreciate your quick help.
If she is listed on your "Users on Plan" page then she is included in your workspace that is on the Standard plan.
Every user that signs up for Bitbucket is given their own individual workspace that can be used for personal projects or adding other contributors. Each workspace will also have its own plan. By default all workspaces are on Free plan. So if she navigates to her settings on her individual workspace it should show her that she is on a Free plan. That is to be expected.
To navigate to your workspace, the easiest option is to give her the url:
Otherwise, she can click on her avatar in the lower left corner and in that menu she should see a list of all workspaces that she belongs to. She can simply click on the name of your workspace and she will see your repositories.
I hope that helps.
Hi everyone, We are looking to learn more about development teams’ workflows and pain points, especially around DevOps, integrations, administration, scale, security, and the related challeng...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events