G'day Tom!
My name is Ben from Bitbucket Cloud Support and I will be stepping in as this will require intervention from the backend.
I have checked your email domain and found 2 users whom were present on our internal suppression list since April 2022 (I will not reveal this domain as this is a public forum) as we received SMTP bounce errors from your mail server:
550: 550 No Such Email Exists...
This particular SMTP bounce error is returned when the invitation to the email account is sent before the email account actually exists.
I have since removed those 2 users from our internal suppression list, so you should be able to delete the invitations and re-send them without issue.
We have an existing bug ticket to improve upon this process located here, please feel free to "Watch" this for future updates:
https://jira.atlassian.com/browse/BCLOUD-20659
Let me know how this goes.
Cheers!
- Ben (Bitbucket Cloud Support)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.