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Don't get email for "Update pending verification"

Hello, trying couple times to change email for my bitbucket but didn't receive it.

 

Screenshot_1.png

1 answer

Hi @Vitalii Khotei ,

Thanks for posting and welcome to the community.

Please check this post - https://community.atlassian.com/t5/Off-topic-questions/How-do-I-confirm-new-email-address/qaq-p/1048914 and let me know if that helps.

Sorry to hear that @Vitalii Khotei . Did you go through the complete thread?

If yes, you can see that it's clearly mentioned - Atlassian can't merge your accounts i.e. only one Atlassian Account can be paired with one account. So, if you have multiple Atlassian Accounts then those need to be paired/associated with separate different emails.

Daniel has explained how to use email with aliases if gmail is provider as the trick to deliver to same inbox. Did you try that?

 I send request to change my email.

 

On origin email I got this:Screenshot_3.png

 

On account setting page I got:

Screenshot_1.png

 

And as result I didn't receive email on khoteiv.dev@gmail.com

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