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Don't get email for "Update pending verification"

Vitalii Khotei November 23, 2021

Hello, trying couple times to change email for my bitbucket but didn't receive it.

 

Screenshot_1.png

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Suvradip Paul
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November 23, 2021

Hi @Vitalii Khotei ,

Thanks for posting and welcome to the community.

Please check this post - https://community.atlassian.com/t5/Off-topic-questions/How-do-I-confirm-new-email-address/qaq-p/1048914 and let me know if that helps.

Vitalii Khotei November 23, 2021

Didn't help :)

Suvradip Paul
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November 23, 2021

Sorry to hear that @Vitalii Khotei . Did you go through the complete thread?

If yes, you can see that it's clearly mentioned - Atlassian can't merge your accounts i.e. only one Atlassian Account can be paired with one account. So, if you have multiple Atlassian Accounts then those need to be paired/associated with separate different emails.

Daniel has explained how to use email with aliases if gmail is provider as the trick to deliver to same inbox. Did you try that?

Vitalii Khotei November 25, 2021

 I send request to change my email.

 

On origin email I got this:Screenshot_3.png

 

On account setting page I got:

Screenshot_1.png

 

And as result I didn't receive email on khoteiv.dev@gmail.com

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