Deactivated User. Unable to access Bitbucket cloud account

[Kulsoom Asghar]

The user shows up as deactivated in the group they were added to. They are missing from the user directory. 

How to reactivate this user to have full access to that group and repos. 

Thanks

[Ben]

Hi Kulsoom,

This is not a question that would be appropriate to answer in a public forum - as you have access to paid workspaces, please raise a support ticket directly with our support team by using its workspaceID:

• https://support.atlassian.com/contact

If you have issues raising a ticket, please let me know  your timezone so I may raise it on your behalf and ensure you receive support from a technician in your timezone.

Cheers!

- Ben (Bitbucket Cloud Support)