Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,560,171
Community Members
 
Community Events
185
Community Groups

DNS Failure in Webhooks

Josh Landwehr
Josh Landwehr Jun 01, 2022

So this randomly has been occurring for like a year.

We have jenkins server with port 80 open, and we have through bitbucket cloud a webhook setup.

Randomly we see issues with the webhook with Atlassian reporting the following address:

ip-10-101-38-57.net.atlassian.com:

The DNS server returned:  Error: The domain name does not exist.

I checked the jenkins server logs, and it never gets any requests.

It seems like bitbucket cloud can't resolve the hostname.

Is this a known issue? Is there anyway to resolve it?

 

Answer
Watch
Like Be the first to like this
143 views

1 answer

0 votes
Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 03, 2022

Hi @Josh Landwehr,

I would suggest creating a ticket with Bitbucket Cloud support team, so we can check additional logs for this webhook and further investigate.

You can create a ticket via https://support.atlassian.com/contact/#/, in "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product. Please make sure to mention the URL of the repo with this issue and also which is the webhook (in case you have multiple webhooks in this repo).

Kind regards,
Theodora

Reply

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
TAGS
AUG Leaders

Atlassian Community Events

See all events