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Marcelo Llanes
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July 19, 2023

Hi, I lost my mail account asociated to bitbucket, used to login, is a gmail account, how can I get the bitbucket account again?

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Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 20, 2023

Hello @Marcelo Llanes and welcome to the community!

You can try to recover access to your original Gmail account by visiting Google's Account Recovery page ( Follow the instructions provided to recover your Gmail account. If you are successful in recovering your Gmail account, you can then use it to log in to your Bitbucket account.

Unfortunately, if you do not have access to the email associated with your Bitbucket account, we will be unable to assist you in regaining access to your account as the email address is used to prove ownership of the account. In that case, you may need to create a new Bitbucket account with a different email address. Also, if you have a local copy of your repositories, you can push them back to your new account.

Thank you, @Marcelo Llanes !

Patrik S

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