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Cannot log into Bitbucket

atudela
I'm New Here
I'm New Here
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March 13, 2024

Hello, I cannot log into bitbucket.  When I google this issue, I see that accounts get  deactivated and needs to be re-activated.

Message I get reads as follows

We couldn’t log you in
You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

1 answer

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 13, 2024

Hi @atudela 

Welcome to the Bitbucket Cloud community! :)

Your workspace was not logged into through the UI since 2018, so the workspace was marked de-activated by our system. I've just re-activated it so you should be able to login now.

Please let me know if any issues.

Cheers!

- Ben (Bitbucket Cloud Support)

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