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Cannot log in to bitbucket

Gunnar Örn Stefánsson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 1, 2023

I cannot log in to bitbucket and end up on a Cannot Log You In page with this message:

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

I have tried the solutions here: 

https://confluence.atlassian.com/bbkb/we-couldn-t-log-you-in-error-message-1236932685.html

 

Including: 

* Multiple browsers

* Incognito/private mode

 

None of that works.

1 answer

1 accepted

1 vote
Answer accepted
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 3, 2023

G'day @Gunnar Örn Stefánsson 

Welcome to the community!

It looks like your account was inactive,, so I have proceeded to re-activate it from our end. Could you try to log in again and let me know if that helps?

Regards,
Syahrul

Gunnar Örn Stefánsson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 4, 2023

The issue is resolved.

 

Thank you.

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