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Cannot get Pull Request restrictions to behave as expected. Edited

We turned on BitBucket Branchinng Model and set one required default reviewer (a manager or team lead) as well as one other team membver to approve as well as one successful build. We keep having a problem where after the two approvals it keeps telling us there isn't a successful build, but I can see that the feature branch does in fact have one (sometimes multiple) successful builds. Upon pushing the feature branch Bamboo builds the branch and runs the unit tests. We thought it was something about the branch being disabled after merge because the first time a dev committed/pushed to and recreated a branch to make a change when we first saw it, but now it is set to delete, deleted or inactive plan branches after 21 days.  I can't find anything in the apps that tells me why this is happening.

 

Just found these errors... not sure what they mean though.

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