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Cannot Create New Bitbucket Workspace

Dryst
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September 11, 2024

I logged into my Atlassian account and attermpted to create a new Bitbucket.org workspace.  It fails repeatedly with this text:

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 776a61f3cb7f4df190c838c96bf100d9)

I get no support, and I am referred here for help.

What is going on?

1 answer

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 12, 2024

Hi Dryst,

It appears your personal workspace is in the process of deletion - so this could be why you're receiving the error message.

Could you attempt to create a new user account using an alternate email address and create a workspace by following our documentation:

Cheers!

- Ben (Bitbucket Cloud Support)

 

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