Cannot Create New Bitbucket Workspace

[Dryst]

I logged into my Atlassian account and attermpted to create a new Bitbucket.org workspace.  It fails repeatedly with this text:

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 776a61f3cb7f4df190c838c96bf100d9)

I get no support, and I am referred here for help.

What is going on?

[Michael Quan]

I have the same problem as many others. Switching to GitLab.

[Ben]

Hi @Michael Quan 

May I know which issue you are facing so we can assist? The way that workspaces are created has recently changed to align with all of our other products, and can be found in our updated documentation:

• https://support.atlassian.com/bitbucket-cloud/docs/create-your-workspace/

Regards,

- Ben (Bitbucket Cloud Support)

[Ben]

Hi Dryst,

It appears your personal workspace is in the process of deletion - so this could be why you're receiving the error message.

Could you attempt to create a new user account using an alternate email address and create a workspace by following our documentation:

• https://support.atlassian.com/bitbucket-cloud/docs/create-your-workspace/

Cheers!

- Ben (Bitbucket Cloud Support)