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Can’t login to bitbucket

Edited
Jonathan Sokolowski
Jonathan Sokolowski
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Nov 17, 2023

Even after resetting my password bitbucket continues to give me the error:

 

> You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

 

I can login to id.atlassian.com but when I click on bitbucket I get the above error.

 

Seems related to https://community.atlassian.com/t5/Bitbucket-questions/Login-Error-Bitbucket-Account/qaq-p/2452980

Can someone please help reactivate my account? 

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 17, 2023

Hi Jonathan and welcome to the community!

Your Bitbucket Cloud account was marked as dormant, which is the reason why you were seeing this error.

I went ahead and reactivated it, could you please try logging in when you have some time, and let me know if the issue is resolved?

Kind regards,
Theodora

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