Can’t login to bitbucket

[Jonathan Sokolowski]

Even after resetting my password bitbucket continues to give me the error:

> You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

I can login to id.atlassian.com but when I click on bitbucket I get the above error.

Seems related to https://community.atlassian.com/t5/Bitbucket-questions/Login-Error-Bitbucket-Account/qaq-p/2452980

Can someone please help reactivate my account? 

[Theodora Boudale · Accepted solution]

Hi Jonathan and welcome to the community!

Your Bitbucket Cloud account was marked as dormant, which is the reason why you were seeing this error.

I went ahead and reactivated it, could you please try logging in when you have some time, and let me know if the issue is resolved?

Kind regards,
Theodora

[aparra]

i have the same problem.

[Theodora Boudale]

Hi,

I see that one of my colleagues responded to the question you created here: https://community.atlassian.com/t5/Bitbucket-questions/We-couldn-t-log-you-in/qaq-p/2598972. Your Bitbucket Cloud account should now be active.

Kind regards,
Theodora