Can't login bitbucket because email not existing anymore

Syl November 23, 2022

Hi,

 

For a long time I didn't use bitbucket. I used to login with my username but that changed.

I know the e-mailadres I used but it doesn't exist anymore so I can not receive the verification link. How can I solve this? The e-mailadres is changed to a similar email.

For now I created a new account but I need access to the existing projects on bitbucket.

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 29, 2022

Hey @Syl 

G'day, and welcome to the community!

We have not allowed users to log in via username for a few years as we are moving towards email login. 

I can help to search for your old account if you still remember your username, so please get back to me so I can create a support ticket.

Cheers,
Syahrul

Chris June 9, 2023

Hello @Syahrul I actually have the same problem, created a new account and now would like to somehow get back the stuff from my old one... I should still know the user name of old... Can you help me out?
Thanks and best regards,
Chris

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