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Can't log into Bitbucket on any machine/browser

revinary June 1, 2023

Hi there,

I can't seem to log into my Bitbucket account anymore.

Instead, I see a error message saying
"We couldn’t log you in
You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites."

Jira seems to be working just fine.

Can you help me out?


Cheers!

1 answer

1 accepted

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Answer accepted
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 2, 2023

Hi @revinary and welcome to the community!

Your Bitbucket Cloud account was deactivated, which is the reason for the error you were seeing.

I went ahead and reactivated it, could you please check if you are able to log in now?

Kind regards,
Theodora

revinary June 2, 2023

I'm able to log in now :-)
Thanks a bunch @Theodora Boudale ! 

Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 5, 2023

That's good to hear and you are very welcome @revinary!

Please feel free to reach out if you ever need anything else!

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