Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Can't log into Bitbucket on any browser

Tom
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 21, 2024

Fixed, thanks!

3 answers

2 votes
Laurie Sciutti
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 21, 2024

Hi @Tom  and welcome to the Community!  Your account may be inactive so you'll need Atlassian Support assistance.  Maybe @Patrik S or @Theodora Boudale can assist.

Jayanth Kumar E February 22, 2024

Yes, there are no network or browser-related problems with this. It appears that there is a problem with your authentication token on your profile.

1 vote
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 22, 2024

Hello @Tom ,

As correctly stated by @Laurie Sciutti , your account was in an inactive state due to a long period of inactivity.

I went ahead and set it to active again, so you should be able to log in as usual.

Could you confirm if you are able to login to Bitbucket now? 

Thank you, @Tom !

Patrik S

0 votes
Jayanth Kumar E February 22, 2024

@Tom  there are no network or browser-related problems with this. It appears that there is a problem with your authentication token on your profile.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events