Can't integrate with the Slack

[Kemal]

When I try to follow the documentation, I stuck at the very first step which is "go to Settings> Slack Settings"

my slack settings for the bitbucket cloud just shows a load animation then "Oops, the app failed to load."

[Syahrul]

G'day, @Kemal 

Can you try to install the integration on a different web browser and incognito windows just to make sure that it's not a browser or browser add-on issue that is preventing the integration installation?

Let me know how it goes.

Regards,
Syahrul

[Kemal]

Hi Syahrul!

I've did what you suggested, and the result is same.

Regards,
Kemal

[Syahrul]

Hi Kemal,

Thanks for the update. I am still inclined to focus on the local environment since I can't reproduce the issue. Have you tried using a different network, such as a mobile hotspot or a different machine, to see if the issue is reproducible?

Let me know how it goes. I'll help you raise a support ticket if it's still happening.

Regards,
Syahrul