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Can't connect with remote connection

Deleted user Jul 20, 2020

I have bitbucket server setup and working on my server. When I try to connect My server is getting the request but is not sending a response back to me. 

Gitbash gives me a failed - time out. 

sourcetree - a connection attept failed because the connected party did not properly respond


I am not sure where to go from here

1 answer

0 votes
Kristy Atlassian Team Aug 02, 2020

Hi @[deleted] ,

Can you please expand a bit on your problem?

  • Are you able to visit the Bitbucket Server UI through your browser?
  • Are there any errors in the logs?
  • What URL are you trying to clone from?

For proper support you can open a support ticket here:

Hope that helps,


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