Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,463,601
Community Members
 
Community Events
176
Community Groups

Can't add my ssh public key id_rsa.pub to bitbucket

After I did that. there is a error tips:

Someone has already added that key as an access key to a repository.

And I don't know the reason and details.

 

thanks in advance.

2 answers

0 votes
Caroline R Atlassian Team Apr 25, 2022

Hi, @TerrenceRao, thank you for reaching out to Atlassian Community. 

As we will need to know the public ssh key to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. 

You should have received an email with a link to the support ticket. Just in case you haven't received it, please feel free to let me know and I can post the ticket URL here. The ticket will be visible only to you and Atlassian staff, no one else can view its contents even if they have the URL.

Please feel free to let me know if you have any questions.

Kind regards,
Caroline

Bitbucket only allows for the SSH pub keys to occur once. They have to be unique. This means that it is highly likely that this key has been added to another account. 

Most people run into this when trying to add their work/personal/deploy key to the opposite or multiple accounts. It is best practice to create seperate keys for those accounts.

However, there is not enough information in your post to help you further. The problem you describe has been posted before though. A quick search through the forums gave me some of the following results:

I hope these will help you solve your problem.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events