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Can't Ping Slack

Hello, I have a bitbucket server that is installed on a local machine(192.168.1.11) Trying to integrate Slack with an official plugin.

 

It is failing for a reason but can't find it. This endpoint returns 400 bad requests.

http:192.168.1.11:7990/rest/slack/latest/connection/can-reach-slack

1 answer

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Pramodh M Community Leader Feb 07, 2022

Hi @rajaramrprg 

Welcome to the Community!!

This is because you have installed the Bitbucket server that is installed in a system where the internet cannot reach the server!!

Try installing it in a Linux server on cloud platform, where your internet can reach through the server, or try having that configuration via routing.

If it is your on-premise machine, try having a word with IT Admin

Thanks,
Pramodh

hi Pramodh,

Thank you for considering the issue,

yes, I had the same doubt that it may be an internet issue, to verify I tried ping on google.com, it was pinging, to the reference I attached the screenshot.ping_server.png

Pramodh M Community Leader Feb 07, 2022

Yeah, You can reach the internet, but this is reverse!! 

Internet can't reach your machine!!

Thank you, we will open the connection, may I know which port needs to be opened on the local machine to allow slack to connect back.

 

Thanks in advance,

Rajaram

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