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Can't Ping Slack

rajaramrprg February 7, 2022

Hello, I have a bitbucket server that is installed on a local machine(192.168.1.11) Trying to integrate Slack with an official plugin.

 

It is failing for a reason but can't find it. This endpoint returns 400 bad requests.

http:192.168.1.11:7990/rest/slack/latest/connection/can-reach-slack

1 answer

0 votes
Pramodh M
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 7, 2022

Hi @rajaramrprg 

Welcome to the Community!!

This is because you have installed the Bitbucket server that is installed in a system where the internet cannot reach the server!!

Try installing it in a Linux server on cloud platform, where your internet can reach through the server, or try having that configuration via routing.

If it is your on-premise machine, try having a word with IT Admin

Thanks,
Pramodh

rajaramrprg February 7, 2022

hi Pramodh,

Thank you for considering the issue,

yes, I had the same doubt that it may be an internet issue, to verify I tried ping on google.com, it was pinging, to the reference I attached the screenshot.ping_server.png

Pramodh M
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 7, 2022

Yeah, You can reach the internet, but this is reverse!! 

Internet can't reach your machine!!

rajaramrprg February 7, 2022

Thank you, we will open the connection, may I know which port needs to be opened on the local machine to allow slack to connect back.

 

Thanks in advance,

Rajaram

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