Can someone please run garbage collection on remote repository?

[jbloom512]

Hello.

My "models" repository below is at 3.85 GBs. I have run gc locally to reduce the size but have not seen it reduce in bitbucket.

Can someone please run gc on the remote repository to reduce the size?

Thanks!

[Theodora Boudale]

Hi @jbloom512,

I ran a git gc on the repository you mentioned, its size is 1.4 GB now. Does this agree with the size of your local repo?

Please feel free to let me know if things are ok now and if you need anything further.

Kind regards,
Theodora

[jbloom512]

Looks much better!! Thank you so much!!

[Theodora Boudale]

You are very welcome, please feel free to reach out if you ever need anything else!

[Nic Brough -Adaptavist-]

Not directly, we're not Atlassian support, and although they are here and may spot this question, they might well not see it either.  Also, you've not said which Bitbucket it is, so they'd struggle to find it too.

I would look at two things:

• You can do some size reduction yourself, with a BFG tool - see  https://confluence.atlassian.com/bitbucket/reduce-repository-size-321848262.html 
• Raise this request with support directly over at https://support.atlassian.com/contact/#/    Select "Technical Issues and Bugs" to get it routed to the support team 

[jbloom512]

Thanks! I was not able to open a support ticket. When I go the route of "Technical Issues and Bugs", it simply asks:

Are you having an issue with Bitbucket workspace invitations?

Which I am not.

I've seen several posts in this forum similar, where they can't run gc on the remote repository and someone will run it for them. I'm asking for the same thing to be done for me. 

I've run gc locally and drastically reduced the size. Now i just need the same done remotely.

Is there no other way to do this? Again - I did try to open a ticket but there was no option for running gc.

[Nic Brough -Adaptavist-]

Ok, I'm afraid you need Atlassian support to do this, so you need a support request.  You probably need to cheat and answer "yes" to the question about invites if you are on the free or $10 users licence.