Were you able to figure out why there was the issue? My employee is having the same trouble, and his username is unique and never been used in our instance before.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Atlassian Team members are employees working across the company in a wide variety of roles.
July 15, 2020 edited
Hi @miguel_yoshida and welcome to the Community.. you will need to pick a unique username since the one you typed in is already in use by another user.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.