Bitbucket wrong java version fails silently


I wanted to let you know that after updating my aws linux today, Bitbucket would no longer start.


upon "service atlbitbucket start" i would get the following output:

To run Bitbucket in the foreground, start the server with -fg

Starting Atlassian Bitbucket as dedicated user atlbitbucket 

Using BITBUCKET_HOME:      /var/atlassian/application-data/stash

Using CATALINA_BASE:   /opt/atlassian/bitbucket/4.1.3

Using CATALINA_HOME:   /opt/atlassian/bitbucket/4.1.3

Using CATALINA_TMPDIR: /opt/atlassian/bitbucket/4.1.3/temp

Using JRE_HOME:        /opt/atlassian/bitbucket/4.1.3/jre

Using CLASSPATH:       /opt/atlassian/bitbucket/4.1.3/bin/bitbucket-bootstrap.jar:/opt/atlassian/bitbucket/4.1.3/bin/bootstrap.jar:/opt/atlassian/bitbucket/4.1.3/bin/tomcat-juli.jar

Using CATALINA_PID:    /opt/atlassian/bitbucket/4.1.3/work/

Existing PID file found during start.

Removing/clearing stale PID file.

Tomcat started.

Success! You can now use Bitbucket at the following address:


If you cannot access Bitbucket at the above location within 3 minutes, or encounter any other issues starting or stopping Atlassian Bitbucket, please see the troubleshooting guide at:


This indicated to me that there were no problems. However, running "service atlbitbucket status" would return "

Bitbucket is not running".

I had to do some digging in the logs and finally found in "/opt/atlassian/bitbucket/4.1.3/logs/catalina.out" that "Atlassian Bitbucket does not support Java 1.7.0_95. Please start the product with Java 8 or greater."


It would've been great if that message appeared during the failed startup. 

1 answer

1 accepted

This widget could not be displayed.

I suggest sending a feature request here in

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 10, 2018 in Bitbucket

What is your #1 piece of advice to new users getting started using Bitbucket?

Hello Community! My name is Claire Maynard, and I’m a Product Marketing Manager on the Bitbucket team. I’m interested in hearing what advice or tips you have for new users getting started on ...

293 views 15 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you