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Bitbucket not up-to-date

We have 2 local user that work locally on the same project on Bitbucket

user 1 create tag named “XCD2.1.11.507” on 4.11.2021, and other changes on 14.11.2021

both operations were committed and pushed to repository.

user 2 clone this project from repository on 25.4.22. The project was cloned successfully but without the tag operation from 4.11.2021 (all others branches and tags was update)

So, on Source Tree of user 1 and user 2 the only different is this tag operation.   

it seems that for some reasons, the tag operation on 4.11.2021 not exist on the repository

Also, the commits information is very old and not up-to-date, and also the files content, not up-to-date to the last commit and pushed version

please advice


1 answer

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 23, 2022

Hi @Erez koren and welcome to the community!

Is this a repository hosted in Bitbucket Cloud or is it hosted in your own Bitbucket Server instance?
You can tell that from the repo URL on your browser.
Bitbucket Cloud repo URLs always start with while Bitbucket Server repos have a custom URL.

I see that your question has the tag 'bitbucket-cloud'. However, if I check the repositories that your Bitbucket Cloud account has access to, I see only one repo, and that repo shows to have been created at a date later than 4.11.2021 and it is empty.

In case the repo is hosted in Bitbucket Cloud, do you have access to it with an email different than your community account?

Kind regards,


 the repository hosted on our Bitbucket server

I add the screen capture of user 1 and user 2



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