Hello all,
I followed this documentation to configure Bitbucket to use gmail as a mailserver, but I get the error "Sending mail failed. Please verify the mail server configuration and check the logs for details".
Bellow you can find a screenshot from the settings:
Hello!
To get started, have you reviewed the atlassian-bitbucket-mail<strong><em>.log</em></strong> for any errors from your attempt to connect? This will be located in your "<em><strong>$BITBUCKET_HOME/log</strong></em>"
<strong><em>.log</em></strong> for any errors from your attempt to connect? This will be located in your "<em><strong>$BITBUCKET_HOME/log</strong></em>"
Since you are connecting to gmail, have you received any email from Google for your failed login attempt?
We do have a KB article available regarding <a href="https://confluence.atlassian.com/bitbucketserverkb/mail-sending-failed-sign-in-attempt-prevented-815593009.html" target="_blank" rel="nofollow noopener noreferrer">rejected sign-in attempts</a> with gmail that you can review to see if it applies to your situation.
-Mark
Hello,
thank you for the reply. I do not receiving any rejected sign-in errors. It seems that it cannot connect to the server. Bellow you will find the atlassian-bitbucket-mail.log messages when using ports 465 and 587.
For 465:
ERROR [https-jsse-nio-7443-exec-4] admin @R1DE1Zx722x105x0 7lq14l 84.205.241.5 "POST /admin/mail-server HTTP/1.1" bitbucket.mail-log Sending mail failed. Please verify the mail server configuration and check the logs for details; recipient: pliago@hotmail.com; subject: Bitbucket - Test email for your SMTP configurationorg.springframework.mail.MailSendException: Mail server connection failed; nested exception is javax.mail.MessagingException: Could not connect to SMTP host: smtp.gmail.com, port: 465, response: -1. Failed messages: javax.mail.MessagingException: Could not connect to SMTP host: smtp.gmail.com, port: 465, response: -1.........Caused by: javax.mail.MessagingException: Could not connect to SMTP host: smtp.gmail.com, port: 465, response: -1
For 587:
ERROR [https-jsse-nio-7443-exec-6] admin @R1DE1Zx723x125x0 7lq14l 84.205.241.5 "POST /admin/mail-server HTTP/1.1" bitbucket.mail-log Sending mail failed. Please verify the mail server configuration and check the logs for details; recipient: pliago@hotmail.com; subject: Bitbucket - Test email for your SMTP configurationorg.springframework.mail.MailSendException: Mail server connection failed; nested exception is javax.mail.MessagingException: Could not convert socket to TLS;............Caused by: javax.mail.MessagingException: Could not convert socket to TLS...Caused by: javax.net.ssl.SSLException: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
Thanks for the output.
Did you try the steps outlined in the KB article I linked?
- failed sign-in
In the above, you allow less secured apps to connect.
If you have tried the above KB and it fails with the same message, I would attempt to verify that you can actually connect to that port from Bitbucket Server itself by executing one of the following commands:
telnet smtp.gmail.com 465
telnet smtp.gmail.com 587
If it does not connect, then it means that your network is not allowing communication over that port in which I would turn investigation there to ensure firewalls or other routing isn't blocking your request.
The Allow less secure apps option is enabled on my google account and I can connect through telnet to the smtp server.
I had the same problem with Crowd and was resolved by using JNDI (Here is the question I asked: Crowd cannot communicate with mail server)).
However I cannot seem to find the JNDI option in Bitbucket
Same Problem
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