Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,458,610
Community Members
 
Community Events
176
Community Groups

Crowd cannot communicate with mail server

Hello all,

I have installed Crowd in my local server and I cannot configure it to use a GMail account.

I have set the following settings:

SMTP Host: smtp.gmail.com

SMTP Port: 465

Username: t***ar@gmail.com

Password: ********

and enabled the Use Secure Sockets Layer (SSL).

However, if I try to send a test email I get the following error:

Test failed

There was a problem communicating with the mail server.

DEBUG: setDebug: JavaMail version 1.4.7
DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Oracle]
DEBUG SMTP: useEhlo true, useAuth true
DEBUG SMTP: trying to connect to host "smtp.gmail.com", port 465, isSSL true

I have used the same settings in Confluence and everything works as expected.

Thank you for your time

1 answer

1 accepted

0 votes
Answer accepted
AnnWorley Atlassian Team Aug 03, 2018

Hi, welcome to the Community!

It looks like you have to import an SSL certificate and configure a JNDI resource before you can use Gmail for an SMTP server with Crowd. This article has all the necessary steps Using Gmail as a Crowd Mail Server.

I look forward to hearing how it goes.

Ann

Hi,

thank you for your valuable answer. Everything worked!

I am having a similar problem with Bitbucket. I followed this documentation but I get the error "Sending mail failed. Please verify the mail server configuration and check the logs for details". I noticed that there is no JNDI option for Bitbucket.

Bellow you can find a screenshot from the settings:

bitbucket.png

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events