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Bitbucket asking to change password

wdthiago
wdthiago Feb 06, 2019

Today I received and email stating that I should change my password because one of the companies websites data was breached so I did.

Got the email, clicked on the link, changed the password but still, everytime I try to log onto the Bitbucket website it says that I have to change my password to enter (did it some 15 times up to now) and I can't push/pull on any of repository that I could before this "Change your password" thing started.

So, after changing it a couple more time, I still can't access any repo...

Need help ASAP to recover access to my repos.

BTW I can access bitbucket website and this community thing using my Gmail account but I can't using my email/password credentials....

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Rajesh Basnet
Rajesh Basnet Jun 13, 2022

Same problem with my account too

"To log in to your account, change your password. A security incident occurred on a non-Atlassian website where you were using the same password. Your Atlassian account wasn't affected but is at risk. Learn more"

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wdthiago
wdthiago Feb 06, 2019

Just copying the message BitBucket shows when I try to log in.

"To log in to your account, change your password. A security incident occurred on a non-Atlassian website where you were using the same password. Your Atlassian account wasn't affected but is at risk. Learn more"

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Yana
Yana
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 07, 2019

Hi Thiago, 

Thank you for posting this.  To protect your privacy, I'm going to reach out to you on a support ticket and help you get this sorted. Please look out for the email from me shortly. 

Cheers. 

Yana

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