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Bitbucket Fatal error - Communications link failure

tweb
July 27, 2020

Hello. 

Since last week our bitbucket server is giving this fatal error:

"The database, as currently configured, is not accessible.
Communications link failure"

Our bitbucket server is running on a ubuntu server and worked fine for the past 2 years. Now it's giving us this error and we cant find the cause of the problem. We didnt re-configure the database or server.

WhatsApp Image 2020-07-27 at 11.06.30.jpeg

Our mySQL version is 5.7.30 and the settings are default, so wait_timeout is 28800, etc

Can somebody help us out?

Kind regards

1 answer

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0 votes
Dave Theodore [Coyote Creek Consulting]
Community Champion
July 29, 2020

Looks the the database isn't running.  Is it set to start up on server boot up?

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