Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Bitbucket Fatal error - Communications link failure Edited


Since last week our bitbucket server is giving this fatal error:

"The database, as currently configured, is not accessible.
Communications link failure"

Our bitbucket server is running on a ubuntu server and worked fine for the past 2 years. Now it's giving us this error and we cant find the cause of the problem. We didnt re-configure the database or server.

WhatsApp Image 2020-07-27 at 11.06.30.jpeg

Our mySQL version is 5.7.30 and the settings are default, so wait_timeout is 28800, etc

Can somebody help us out?

Kind regards

1 answer

Looks the the database isn't running.  Is it set to start up on server boot up?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

Calling any interview participants for Bitbucket Data Center

Hi everyone,  We are looking to learn more about development teams’ workflows and pain points, especially around DevOps, integrations, administration, scale, security, and the related challeng...

464 views 4 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you