When trying to comment on a ticket in BitBucket, I was attempting to go back and put backticks (for code markup) around a piece of my comment, but the backtick key is extremely close to the escape key on most laptops. Unfortunately hitting escape wipes your entire comment. In my case this was quite a large amount of text. There seems to be no way to "undo" this action, ctrl-z was not working.
I wasn't able to duplicate this on BB with the Chrome browser on Mac OSX. What browser are you using?
BTW, it is could be you accidentally triggered a shortcut:
Hi Mary, I am using Chromium in Linux, but also tested Firefox in Linux and get the same results. Pressing ESC in a comment box will make the comment box go away, and when you re-click the comment box, your original text is gone. Note that I am referring specifically to issue comments and not to the "resolve" box at the top that also lets you put a comment in, that one works fine.
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