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Attachment URL asking authentication after clicking on it in Jira service Desk.

We have a requirement where in we are building a custom UI element where we need attachment link. So we abstracting the Attachment URL via an API from Jira Service Desk. But when clicked on that URL its asks for authentication. We want in such a way that when our users are click on the Attachment URL it should be visible over browser or getting downloaded without any authentication.

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Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 14, 2022


I've noticed that this question has been opened for quite a while and has not yet been answered by our community. May I ask you to provide the API command you are running and also ask where is it executing in relation to Bitbucket Cloud? 


Ben (Bitbucket Cloud)

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