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2 Factor Authentification in New Phone

mehdibouzidi92
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 16, 2020

Hello,

 

I have a new smartphone and I would like to know if it's possible to transfer my 2FA from my old phone to the new one ? If it's possible, then How ?

 

Thanks in advance 

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Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 17, 2020

Hi @mehdibouzidi92 !

Once you get a new mobile phone all you have to do is remove the old device and add the new one by completing the following steps:

  1. Access your Bitbucket account. From your avatar in the bottom left, click Personal settings.
  2. Click Security > Two-step verification.
  3. Provide either a code from your old device or a recovery code, if prompted.
  4. Click Disable two-step verification.
  5. Now, let's add your ned device. Scan the QR code using your new phone and enter the resulting code in the Verification code field.

That's it! Further information can be found at Two-step verification.

Hope that helps, if you have any questions let us know and we'll be glad to continue helping you.

Best regards,

Ana 

mehdibouzidi92
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 18, 2020

Thank youuu !

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