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2 Factor Authentification in New Phone

Hello,

 

I have a new smartphone and I would like to know if it's possible to transfer my 2FA from my old phone to the new one ? If it's possible, then How ?

 

Thanks in advance 

1 answer

1 accepted

1 vote
Answer accepted
Ana Retamal Atlassian Team Jun 17, 2020

Hi @mehdibouzidi92 !

Once you get a new mobile phone all you have to do is remove the old device and add the new one by completing the following steps:

  1. Access your Bitbucket account. From your avatar in the bottom left, click Personal settings.
  2. Click Security > Two-step verification.
  3. Provide either a code from your old device or a recovery code, if prompted.
  4. Click Disable two-step verification.
  5. Now, let's add your ned device. Scan the QR code using your new phone and enter the resulting code in the Verification code field.

That's it! Further information can be found at Two-step verification.

Hope that helps, if you have any questions let us know and we'll be glad to continue helping you.

Best regards,

Ana 

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