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impossible to connect to external mysql server

Monizze IT March 5, 2019

Hello,

impossible to connect my bamboo server to mysql server.

 

The mysql server is on another server. The ping and the mysql client connection from the bamboo server is working properly. The driver of mysql is installed and added to the lib dir pof bamboo through a symbolic link.Screenshot_2019-03-05 Choose how you wish Bamboo to connect to your database - Atlassian Bamboo.png

logs :

2019-03-05 13:56:16,989 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Validating database configuration...
2019-03-05 13:56:16,989 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Validating connection to url: [jdbc:mysql://X.X.X.X:3306/bamboo?autoReconnect=true&useUnicode=true&characterEncoding=utf8]
2019-03-05 13:56:18,992 WARN [http-nio-8085-exec-14] [TokenHelper] Could not find token mapped to token name: token
2019-03-05 13:56:21,000 ERROR [performSetupDatabaseConnectionBackgroundThread] [DefaultAtlassianBootstrapManager] Could not successfully test your database:
com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionException: Could not create connection to database server. Attempted reconnect 3 times. Giving up.
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at com.mysql.jdbc.Util.handleNewInstance(Util.java:411)
at com.mysql.jdbc.Util.getInstance(Util.java:386)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:1015)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:989)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:975)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:920)
at com.mysql.jdbc.ConnectionImpl.connectWithRetries(ConnectionImpl.java:2390)
at com.mysql.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:2311)
at com.mysql.jdbc.ConnectionImpl.<init>(ConnectionImpl.java:839)
at com.mysql.jdbc.JDBC4Connection.<init>(JDBC4Connection.java:49)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at com.mysql.jdbc.Util.handleNewInstance(Util.java:411)
at com.mysql.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:421)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:350)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:247)
at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.getTestDatabaseConnection(DefaultAtlassianBootstrapManager.java:347)
at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.createConnection(SetupDatabaseConnectionAction.java:143)
at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.validateDatabase(SetupDatabaseConnectionAction.java:122)
at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.validateFields(SetupDatabaseConnectionAction.java:71)
at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.execute(SetupDatabaseConnectionAction.java:82)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:899)
at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1544)
at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)
at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:98)
at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:90)
at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:1620)
at ognl.ASTMethod.getValueBody(ASTMethod.java:91)
at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)
at ognl.SimpleNode.getValue(SimpleNode.java:258)
at ognl.Ognl.getValue(Ognl.java:470)
at ognl.Ognl.getValue(Ognl.java:434)
at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:401)
at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:453)
at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:399)
at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:438)
at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:293)
at org.apache.struts2.interceptor.BackgroundProcess$1.run(BackgroundProcess.java:55)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NullPointerException
at com.mysql.jdbc.ConnectionImpl.getServerCharacterEncoding(ConnectionImpl.java:3281)
at com.mysql.jdbc.MysqlIO.sendConnectionAttributes(MysqlIO.java:1940)
at com.mysql.jdbc.MysqlIO.proceedHandshakeWithPluggableAuthentication(MysqlIO.java:1866)
at com.mysql.jdbc.MysqlIO.doHandshake(MysqlIO.java:1252)
at com.mysql.jdbc.ConnectionImpl.coreConnect(ConnectionImpl.java:2488)
at com.mysql.jdbc.ConnectionImpl.connectWithRetries(ConnectionImpl.java:2329)
... 39 more
2019-03-05 13:56:21,001 ERROR [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Unable to connect to database: com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionException: Could not create connection to database server. Attempted reconnect 3 times. Giving up.
com.atlassian.config.bootstrap.BootstrapException: com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionException: Could not create connection to database server. Attempted reconnect 3 times. Giving up.
at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.getTestDatabaseConnection(DefaultAtlassianBootstrapManager.java:359)
at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.createConnection(SetupDatabaseConnectionAction.java:143)
at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.validateDatabase(SetupDatabaseConnectionAction.java:122)
at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.validateFields(SetupDatabaseConnectionAction.java:71)
at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.execute(SetupDatabaseConnectionAction.java:82)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:899)
at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1544)
at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)
at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:98)
at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:90)
at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:1620)
at ognl.ASTMethod.getValueBody(ASTMethod.java:91)
at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)
at ognl.SimpleNode.getValue(SimpleNode.java:258)
at ognl.Ognl.getValue(Ognl.java:470)
at ognl.Ognl.getValue(Ognl.java:434)
at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:401)
at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:453)
at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:399)
at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:438)
at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:293)
at org.apache.struts2.interceptor.BackgroundProcess$1.run(BackgroundProcess.java:55)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionException: Could not create connection to database server. Attempted reconnect 3 times. Giving up.
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at com.mysql.jdbc.Util.handleNewInstance(Util.java:411)
at com.mysql.jdbc.Util.getInstance(Util.java:386)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:1015)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:989)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:975)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:920)
at com.mysql.jdbc.ConnectionImpl.connectWithRetries(ConnectionImpl.java:2390)
at com.mysql.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:2311)
at com.mysql.jdbc.ConnectionImpl.<init>(ConnectionImpl.java:839)
at com.mysql.jdbc.JDBC4Connection.<init>(JDBC4Connection.java:49)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at com.mysql.jdbc.Util.handleNewInstance(Util.java:411)
at com.mysql.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:421)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:350)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:247)
at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.getTestDatabaseConnection(DefaultAtlassianBootstrapManager.java:347)
... 26 more
Caused by: java.lang.NullPointerException
at com.mysql.jdbc.ConnectionImpl.getServerCharacterEncoding(ConnectionImpl.java:3281)
at com.mysql.jdbc.MysqlIO.sendConnectionAttributes(MysqlIO.java:1940)
at com.mysql.jdbc.MysqlIO.proceedHandshakeWithPluggableAuthentication(MysqlIO.java:1866)
at com.mysql.jdbc.MysqlIO.doHandshake(MysqlIO.java:1252)
at com.mysql.jdbc.ConnectionImpl.coreConnect(ConnectionImpl.java:2488)
at com.mysql.jdbc.ConnectionImpl.connectWithRetries(ConnectionImpl.java:2329)
... 39 more
2019-03-05 13:56:21,001 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Database configuration is invalid: {}
2019-03-05 13:56:21,645 INFO [http-nio-8085-exec-17] [AccessLogFilter] 10.100.200.222 POST http://10.0.0.44:8085/setup/performSetupDatabaseConnection.action 366100kb
2019-03-05 13:56:21,813 INFO [http-nio-8085-exec-18] [AccessLogFilter] 10.100.200.222 GET http://10.0.0.44:8085/setup/performSetupDatabaseConnection.action 366100kb
2019-03-05 13:56:21,893 WARN [http-nio-8085-exec-18] [TextProviderHelper] The first TextProvider in the ValueStack (com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction) could not locate the message resource with key 'help.prefix'
2019-03-05 13:56:21,893 WARN [http-nio-8085-exec-18] [TextProviderHelper] The default value expression 'help.prefix' was evaluated and did not match a property. The literal value 'help.prefix' will be used.
2019-03-05 13:56:21,894 WARN [http-nio-8085-exec-18] [TextProviderHelper] The first TextProvider in the ValueStack (com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction) could not locate the message resource with key 'db.mysql'
2019-03-05 13:56:21,894 WARN [http-nio-8085-exec-18] [TextProviderHelper] The default value expression 'db.mysql' was evaluated and did not match a property. The literal value 'db.mysql' will be used.

 

3 answers

1 accepted

0 votes
Answer accepted
Alexis Robert
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 5, 2019

Hi @Monizze IT , 

 

can you find an error in the logs that might give more details on why you're getting an issue conecting to MySQL ? 

 

Thanks,

 

--Alexis

Monizze IT March 5, 2019

Thanks, I have added the logs from catalina.out

Akhtaruzzaman SM July 12, 2020

Thanks. No clear idea to me. AKTAR

0 votes
V V S N Sudheer Vissa November 18, 2022

Please Update Database Driver which is compatible with current DB version. Test Drivers until supports current DB version.

and useSSL=true /  useSSL=false should be added to DB host URL.

0 votes
Foong
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 6, 2019

According to this KB, it is a bug in MySQL.

Try removing "&characterEncoding=utf8" from the Database URL.

Monizze IT March 6, 2019

Thanks, but it change nothing, I added this because it failes at first,  but even after retring it, still continue to fail.

So I only kept "?autoReconnect=true"

 

the mysql driver version is 5.1.25

Foong
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 6, 2019

The latest stack trace still showing the same error?

Caused by: java.lang.NullPointerException
at com.mysql.jdbc.ConnectionImpl.getServerCharacterEncoding(ConnectionImpl.java:3281)

 What is the MySQL server version?

Monizze IT March 6, 2019

yes, still the same error
Mysql version is 8.0.15

Monizze IT March 6, 2019

I try to upgrade to mysql connector version to the last one ... and miracle it's working!

 

thanks for the help

Like # people like this
Foong
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 6, 2019

Take note that MySQL server version 8 is not supported yet.

Feature request to support MySQL server version 8 https://jira.atlassian.com/browse/BAM-19869

Monizze IT March 6, 2019

Well, the issue doesn't help. IS there anything broken? Why the interface didn't say anything?

Foong
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 6, 2019

Bamboo does not limit the usage of MySQL server 8 yet and there isn't any known issue with using MySQL 8.

MySQL 8 isn't stated as supported cause it is not tested to be working fine with Bamboo yet. 

Zen Pwning July 11, 2020

Upgrading the mysql connector worked for me

Zen Pwning July 11, 2020

My Error is:

 

2020-07-12 04:39:54,869 http-nio-8080-exec-11 ERROR anonymous 279x8x1 dg46am 124.123.168.188 /secure/SetupDatabase!connectionCheck.jspa [c.a.config.bootstrap.DefaultAtlassianBootstrapManager] Could not successfully test your database:
com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionException: Could not create connection to database server.
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at com.mysql.jdbc.Util.handleNewInstance(Util.java:400)
at com.mysql.jdbc.Util.getInstance(Util.java:383)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:958)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:937)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:926)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:872)
at com.mysql.jdbc.ConnectionImpl.connectOneTryOnly(ConnectionImpl.java:2326)
at com.mysql.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:2079)
at com.mysql.jdbc.ConnectionImpl.<init>(ConnectionImpl.java:794)
at com.mysql.jdbc.JDBC4Connection.<init>(JDBC4Connection.java:44)
... 3 filtered
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at com.mysql.jdbc.Util.handleNewInstance(Util.java:400)
at com.mysql.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:399)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:325)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:247)
at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.getTestDatabaseConnection(DefaultAtlassianBootstrapManager.java:347)
at com.atlassian.jira.config.database.JdbcDatasource.getConnection(JdbcDatasource.java:211)
at com.atlassian.jira.config.database.DatabaseConfig.testConnection(DatabaseConfig.java:88)
at com.atlassian.jira.web.action.setup.SetupDatabase.testConnection(SetupDatabase.java:225)
at com.atlassian.jira.web.action.setup.SetupDatabase.doValidation(SetupDatabase.java:189)
at com.atlassian.jira.web.action.setup.SetupDatabase.doConnectionCheck(SetupDatabase.java:121)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
... 2 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
... 7 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
... 45 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 28 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 24 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 23 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.NullPointerException
at com.mysql.jdbc.ConnectionImpl.getServerCharset(ConnectionImpl.java:2999)
at com.mysql.jdbc.MysqlIO.sendConnectionAttributes(MysqlIO.java:1885)
at com.mysql.jdbc.MysqlIO.proceedHandshakeWithPluggableAuthentication(MysqlIO.java:1814)
at com.mysql.jdbc.MysqlIO.doHandshake(MysqlIO.java:1207)
at com.mysql.jdbc.ConnectionImpl.coreConnect(ConnectionImpl.java:2249)
... 164 more

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