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cannot apply license, The license key you entered was invalid.

when I enter license I get error The license key you entered was invalid.

 

it new license and server id is correct, what should I do?

4 answers

0 votes
Deleted user Oct 15, 2018

Already tested. It works fine. Thanks!

0 votes
Chris Berry Atlassian Team Oct 15, 2018

Hello All,

You should now be able to create valid Eval licenses. Paid licenses will also be generated correctly. Any paid license generated between the 12th and 15th Oct will be broken and would need to be regenerated. Atlassian should be recreating these licenses and emailing the affected users.

If you have a paid license that was created and not working and you do not get an email please raise a new ticket and we will help.

thanks

Chris

Atlassian support - Bamboo

0 votes
Chris Berry Atlassian Team Oct 14, 2018

Hi all,

There is currently an issue with the license generation on our end.
I am working with the group responsible for Eval license generation and will update once we get this resolved.

thanks
Chris

Atlassian support- Bamboo

0 votes
Deleted user Oct 14, 2018

I have the same problem when I try to generate a license for my bamboo instance and I've also opened a ticket, here's the link: https://community.atlassian.com/t5/Bamboo-questions/Bamboo-Trial-license-The-license-key-you-entered-was-invalid/qaq-p/914877

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