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Unable to connect bitbucket repository from bamboo

I am getting below error while connecting to bitbucket repository fron Bamboo



We couldn't connect to the repository. Here's what we got back:

Git credentials storage exception.errorscree shot.png

2 answers

1 accepted

2 votes
Answer accepted
Christian Glockner
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 02, 2018

Hi Manuel,

I'd look at the atlassian-bamboo.log file, which is located in <BambooHome>/logs immediately after reproducing the issue - most likely this will show you what underlying error occurs and that might give you an idea of where to look.



Premier Support Engineer


Thank you Christian! Log folders and other few didn't had enough permission. After restarting with enough folder permission resolved the issue. 




I have the same issue and it says connection timed out in the logs. Any idea what can I do get around this?

Hi Hardik, 

I too getting same error. Did you find a way to solve this? Please share if you had found. Thank you


I have the same problem. And I can't solve it. Please help!

Make a traceroute to in my case its a network issue with some router

I can't find any log file in that folder even after immediatelyimage.png encountering the error in bamboo.

Try the Solution , Gonna definitely work .

While Creating the plan Make sure you have selected below options for Stablishing the configuration with bitbucket

  1. Repository host- Link new Repository - Select "Bitbucket Server /Stash"

  2. Repository - Select the repository from the drop down

  3. Select the desired branch 

  4. Repository access - Only you 

  Reason - If This Repository is from any organization it must be private .

 5. Configure the Plan.


Note : Below image for the reference .

Happy Learning :)

Please let me know if this works for you .



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