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Licence error when upgrade bamboo server version

touchmx December 30, 2019

I have a bamboo server running in version 5.14.5 and I'm trying to upgrade it. I follow every step on upgrade tutorial (upgrade first to 6.5 and then to latest), but when i running the version 6.5 i have an error of licence. Just is showing for me:

Bamboo bootstrap failed: Unable to run pre-bootstrap upgrade tasks as your support period has ended. Please contact Atlassian and https://support.atlassian.com

My environment is a linux server x86_64.

1 answer

1 vote
brbojorque
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 30, 2019

Hi @touchmx ,

You can't upgrade the application if the support period has ended.

The workaround for this is to add an Evaluation license and continue the upgrade.

https://confluence.atlassian.com/bitbucketserverkb/how-do-i-generate-extend-bitbucket-server-evaluation-license-779171659.html

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Once done you can then process the Commercial license for the instance.

 

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If you don't already know here are what is included in the Commercial license.

https://community.atlassian.com/t5/Jira-questions/What-happens-if-JIRA-Server-license-expires/qaq-p/587267

Jimmy Seddon
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 31, 2019

Hi @touchmx,

Even though @brbojorque has referenced a post about Jira Server the same rules also apply to a Bamboo server, thought I'd just make that clarification.

-Jimmy

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