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Licence error when upgrade bamboo server version


I have a bamboo server running in version 5.14.5 and I'm trying to upgrade it. I follow every step on upgrade tutorial (upgrade first to 6.5 and then to latest), but when i running the version 6.5 i have an error of licence. Just is showing for me:

Bamboo bootstrap failed: Unable to run pre-bootstrap upgrade tasks as your support period has ended. Please contact Atlassian and

My environment is a linux server x86_64.

1 answer

1 vote
brbojorque Community Leader Dec 30, 2019

Hi @touchmx ,

You can't upgrade the application if the support period has ended.

The workaround for this is to add an Evaluation license and continue the upgrade.


Once done you can then process the Commercial license for the instance.



If you don't already know here are what is included in the Commercial license.

Jimmy Seddon Community Leader Dec 31, 2019

Hi @touchmx,

Even though @brbojorque has referenced a post about Jira Server the same rules also apply to a Bamboo server, thought I'd just make that clarification.


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