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Licence error when upgrade bamboo server version Edited

I have a bamboo server running in version 5.14.5 and I'm trying to upgrade it. I follow every step on upgrade tutorial (upgrade first to 6.5 and then to latest), but when i running the version 6.5 i have an error of licence. Just is showing for me:

Bamboo bootstrap failed: Unable to run pre-bootstrap upgrade tasks as your support period has ended. Please contact Atlassian and https://support.atlassian.com

My environment is a linux server x86_64.

1 answer

1 vote
brbojorque Community Leader Dec 30, 2019

Hi @touchmx ,

You can't upgrade the application if the support period has ended.

The workaround for this is to add an Evaluation license and continue the upgrade.

https://confluence.atlassian.com/bitbucketserverkb/how-do-i-generate-extend-bitbucket-server-evaluation-license-779171659.html

-

Once done you can then process the Commercial license for the instance.

 

--

If you don't already know here are what is included in the Commercial license.

https://community.atlassian.com/t5/Jira-questions/What-happens-if-JIRA-Server-license-expires/qaq-p/587267

Jimmy Seddon Community Leader Dec 31, 2019

Hi @touchmx,

Even though @brbojorque has referenced a post about Jira Server the same rules also apply to a Bamboo server, thought I'd just make that clarification.

-Jimmy

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