Error when saving LDAP settings in Bamboo

[Chantelle Webley]

When I click the save button on the user repository page within bamboo I get the following error:

(version of bamboo is:  5.15.5)

7/3/2018 Internal server error

[APPLICATION URL]= 1/2

Internal server error

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A system error has occurred - our apologies!

Please create a problem report on our support system at http://support.atlassian.com with the following information:

1. a description of your problem and what you were doing at the time it occurred
2. cut & paste the error and system information found below
3. attach the atlassian-bamboo.log log file found in your application home.

We will respond as promptly as possible.

Thank you!

Version: 5.15.5

java.lang.IllegalStateException: Connection factory has been shutdown.

at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager.doGetConnection(MultiThreadedHttpConnectionManager.java:463)

at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager.getConnectionWithTimeout(MultiThreadedHttpConnectionManager.java:416)

at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:153)

at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)

at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)

at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.executeCrowdServiceMethod(RestExecutor.java:452)

at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:341)

at com.atlassian.crowd.integration.rest.service.RestCrowdClient.getCookieConfiguration(RestCrowdClient.java:1033)

at com.atlassian.crowd.integration.http.CrowdHttpAuthenticatorImpl.getCookieTokenKey(CrowdHttpAuthenticatorImpl.java:219)

at com.atlassian.crowd.integration.http.CrowdHttpAuthenticatorImpl.getToken(CrowdHttpAuthenticatorImpl.java:200)

at com.atlassian.crowd.integration.http.CacheAwareCrowdHttpAuthenticator.getToken(CacheAwareCrowdHttpAuthenticator.java:83)

at com.atlassian.crowd.integration.seraph.v25.CrowdAuthenticator.getUser(CrowdAuthenticator.java:345)

at com.atlassian.seraph.filter.BaseLoginFilter.redirectIfUserIsAlreadyLoggedIn(BaseLoginFilter.java:170)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:127)

at com.atlassian.seraph.filter.BambooLoginFilter.doFilter(BambooLoginFilter.java:43)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)

at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)

at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:103)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)

at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

at org.springframework.orm.hibernate4.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:151)

at com.atlassian.bamboo.persistence.BambooSessionInViewFilter.doFilterInternal(BambooSessionInViewFilter.java:28)

at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

at com.github.ziplet.filter.compression.CompressingFilter.doFilter(CompressingFilter.java:304)

at com.atlassian.bamboo.filter.BambooCompressingFilter.doFilter(BambooCompressingFilter.java:41)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

at com.atlassian.bamboo.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:48)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

at com.atlassian.bamboo.filter.ClickjackingPreventionFilter.doFilter(ClickjackingPreventionFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

at com.atlassian.bamboo.filter.CookieCacheControlFilter.doFilter(CookieCacheControlFilter.java:55)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)

7/3/2018 Internal server error

[APPLICATION URL]= 2/2

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)

at com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:38)

at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:39)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)

at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:121)

at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)

at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:528)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1099)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:670)

at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2508)

at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2497)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.lang.Thread.run(Thread.java:745)

Could anyone advise which package manages this action so that I can set it to debug as currently the logs are giving very little information.

[Alexey Chystoprudov · Accepted solution]

It looks similar to https://jira.atlassian.com/browse/BAM-15471