Bamboo bootstrap failed: Could not make directory/ies:

[김세환]

Bamboo bootstrap failed: Could not make directory/ies

All folder permissions are set to 777 and there are no spaces in the init file. 

help

[Shashank Kumar · Accepted solution]

Hello 김세환,

Welcome to Atlassian community

Just to be double sure, are you installing Bamboo in Windows or Linux, looking at 777 permission I would assume it is Linux but want to be double sure.

Can you also check what error you are getting in <bamboo-home>logs>atlassian-bamboo.log file 

Regards,

Shashank Kumar

**please don't forget to Accept the answer if your query was answered**

[김세환]

hello nice to meet you

I'm using it on Linux 

at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390) ~[tomcat-coyote.jar:9.0.83]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) ~[tomcat-coyote.jar:9.0.83]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928) ~[tomcat-coyote.jar:9.0.83]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794) ~[tomcat-coyote.jar:9.0.83]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) ~[tomcat-coyote.jar:9.0.83]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) ~[tomcat-util.jar:9.0.83]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) ~[tomcat-util.jar:9.0.83]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat-util.jar:9.0.83]
at java.lang.Thread.run(Thread.java:829) ~[?:?]
2024-01-31 15:35:25,987 INFO [http-nio-8085-exec-4] [JohnsonFilter] The application is not yet setup. Redirecting request from '/favicon.ico' to '/bootstrap/selectSetupStep.action'
2024-01-31 15:35:46,208 INFO [http-nio-8085-exec-7] [JohnsonFilter] The application is not yet setup. Redirecting request from '/start.action' to '/bootstrap/selectSetupStep.action'
2024-01-31 15:43:05,117 INFO [main] [Dispatchers] Dispatcher org.apache.struts2.dispatcher.Dispatcher destroyed
2024-01-31 15:43:05,127 INFO [main] [CompressingFilter] CompressingFilter is being destroyed...
2024-01-31 15:43:05,128 INFO [main] [Dispatchers] Dispatcher org.apache.struts2.dispatcher.Dispatcher destroyed
2024-01-31 15:43:05,217 INFO [main] [BambooPluginManager] Plugin state will no longer be persisted.

[Shashank Kumar]

These logs don't give full picture.

There are few things which I can think can be wrong here

1. Read and Write Permissions to the user which is running Bamboo to the <bamboo-home> and <bamboo-install> directory, make sure it has read/write access and the folder and all files are owned by Bamboo user

2. Insufficient space , check with df -h

3. Insufficient Inodes - Check with df -i

Probably I would like you to delete the folder and again and start everything from scratch and make sure permission is given beforehand. 

Regards,

Shashank