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would like to turn off the option of automation for Jira comment


How can I turn the automation for Jira comment off ?

I don't wanna use the automation-comment.

What can I do ..?  Could u help me  please ..~

1 answer

Hi Jennifer, 

Thanks for your question! To clarify, are you referring to notifications for a rule that is sent from Automation? Or are you referring to comments added to tickets that are performed by an automation rule?


If you can send a screenshot of an example of this comment you are seeing, that will help us in figuring this out for you. Looking forward to hearing back.


Kind regards,

Jane (Jira Automation)


Please, help me with this .

Thank you. 

Jane Yeoh Atlassian Team Jun 29, 2020

Hi Jennifer,

Thanks for your reply and the screenshot.

It looks like a rule has been set up to add a comment onto an issue when a linked issue has been resolved. If this is not what you want your rule to do, you (or your global admin) simply need to find that rule and disable this. 


Kind regards,


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