Thanks for your question! To clarify, are you referring to notifications for a rule that is sent from Automation? Or are you referring to comments added to tickets that are performed by an automation rule?
If you can send a screenshot of an example of this comment you are seeing, that will help us in figuring this out for you. Looking forward to hearing back.
Jane (Jira Automation)
Thanks for your reply and the screenshot.
It looks like a rule has been set up to add a comment onto an issue when a linked issue has been resolved. If this is not what you want your rule to do, you (or your global admin) simply need to find that rule and disable this.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events