Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,463,739
Community Members
 
Community Events
176
Community Groups

we want get an email in case issue not not been assigned for 6 hours post its creation

we need an automation rule for the below requirement

we want to get an email in case the issue has not been assigned for 6 hours post its creation

1 answer

1 vote
Mark Segall Community Leader Jun 16, 2022

Hi @shashi budidha - Are you on Jira Cloud?  If so, you could do this:

  • TRIGGER: Scheduled Every 15 minutes with the following JQL
    created >= -6h AND assignee IS EMPTY AND (labels NOT IN ("alreadyChecked") OR labels is EMPTY
  • ACTION: Send Email
  • ACTION: Edit Issue - Add label alreadyChecked

Note - I'm assuming you don't want to keep sending email every 15 minutes until assigned. If you are ok with spamming, you could remove the labels clause from the JQL and the edit issue action.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events