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transition action casues error msg only sometimes. reruns required

Tobbe May 31, 2024

Hi

I have an automation that contains a transition action. Sometimes it fails with below error and sometimes it works (for the same issue/s).

Lets say I have a filter and 10 issues passes. Then maybe 1 or 2 issues gets transitioned. the others failes. I manually run the automation agai nand again the transition action works for maybe 1 or 2 more and the rest fails with same error.

after 6-7 runs all of them has transitioned.

 

(Could not find current steps for #1933201: root cause: SQL Exception while executing the following:SELECT ID, ENTRY_ID, STEP_ID, ACTION_ID, OWNER, START_DATE, DUE_DATE, FINISH_DATE, STATUS, CALLER FROM public.OS_CURRENTSTEP WHERE ENTRY_ID=? (ERROR: current transaction is aborted, commands ignored until end of transaction block))

 

I found a technote about text field contain more than 255 characters but I havent found a field like that and also that problem would most likley stop all issues from transition every time, not only sometimes.

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