Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

"Epic link" field missing in Cloud version

Schalk Burger May 31, 2021

Hi.

I'm used to the Server version where there is a field "Epic Link" under "Custom" when I click "Configure Fields" button with Gear icon in "Edit Issue" view.  This is where you select which fields to display when creating a new issue.

I can't find this field in the Cloud version which I've just started using:

 

EpicLinkMissing.png

How can I add this field so I can assign an issue to the correct epic at time of creation?

 

Thanks

Schalk

3 answers

2 accepted

0 votes
Answer accepted
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 31, 2021

Are Epics available in your system?  And what type of issue is "task" here - is it a story-level type or a sub-task type?  Also, what type of project are you in, company-managed or team-managed (it should tell you at the bottom left, in the options panel)

Schalk Burger May 31, 2021

Yes, Epics are available: 

 

Screenshot 2021-05-31 at 15.59.37.png

 

I'm talking about a "Task".  Thanks for the fast reply.

0 votes
Answer accepted
Prince Nyeche
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 31, 2021

You should go to your project settings > screens and add that field instead.

Schalk Burger May 31, 2021

That's one of the first things I tried:

Screenshot 2021-05-31 at 15.50.46.pngScreenshot 2021-05-31 at 15.54.16.pngScreenshot 2021-05-31 at 15.54.28.pngScreenshot 2021-05-31 at 15.55.05.pngScreenshot 2021-05-31 at 15.55.20.png

 

You can see that "Epic link" shows up as enabled on the Standard screen.  Any other suggestions linked to "screen" settings?

 

Thanks for the fast reply

Prince Nyeche
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 31, 2021

Your project is a team-managed project, so you don't have multiple screens. Epic Link works differently on such project, you will need to add the issue to a Parent after creation by visiting the issue and click on add epic.

epic.png

Schalk Burger May 31, 2021

Thanks, I found that link.  It just seemed such a cumbersome way of adding an issue - multiple steps and clicks.

 

What is "team managed", and what are my other options?  If there is one where this is not a problem, I'll switch to that.

 

Thanks in advance

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 31, 2021

Team-managed (Next-gen) projects are what they say they are - their configuration is managed by the team that owns the project, and the configuration stays local to that project.  Server Jira does not have team-managed projects, only company-managed.

Your alternative is company-managed projects, configured mainly by Jira admins, and intended for teams that are going to work closely together in similar ways and therefore should be sharing a lot of their configurations.

Schalk Burger May 31, 2021

Thanks Nic.  Given the arm wrestling I've done with admins to get even small changes made, that sounds like a philosophy straight from heaven.  What I can't wrap my head around is that the actual implementation kills the  logical and simple "press C, fill the form top to bottom, and submit" workflow.  I'm sure lots of testing and pivoting took place and that this works for the majority of other users.  I'll figure out the intended workflow sequence and adapt my way of work.

Thanks for your answer and education :-)

Kind regards

Schalk

1 vote
Domenic Wiley January 14, 2022

I cannot find the "screens" panel. I too do not have epic link as a field and would like to add to issue types. Please help.

image.png

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events