{{pullRequest}} smart values are empty

[Emily Pinhasi]

we have jira cloud and bitbucket

the integration is working fine - i can manage and see the details of the branch and pull requests in jira as needed

in the automation rules, I would like to get teams notification when a pull request is created for a specific destination branch, but all the values i get for the {{pullRequest}} smart values are empty, so no trigger and the msg is actually empty

(the notification in teams works fine)

rule configuration I tried:
jql to filter key=XXXX (one that i know has a pull request, and i can see it in jira)

send teams msg with info:

{{pullRequest.destinationBranch.url}}

{{pullRequest.destinationBranch.repository.name}}

{{pullRequest.destinationBranch.repository.url}}

{{pullRequest.createdDate}}

{{pullRequest.state}}

{{pullRequest.url}}

{{pullRequest.destinationBranch}}

the msg is sent but the info is empty

any idea what im doing wrong?

[Jehan Bhathena]

Hi @Emily Pinhasi 

Can you add a screen shot of your automation rule's trigger and the action that you've mentioned.

As per https://support.atlassian.com/cloud-automation/docs/jira-smart-values-development/

These smart values are only available for the Pull request created, Pull request declined and Pull request merged triggers

Also, to debug is a certain value is present would recommend using the 'Log Action' action to see if thr smart value actually has a value or not.

[Emily Pinhasi]

tries the log-action, same result - empty values

my trigger at the moment is a scheduled trigger, where the jql: key=<my issue that has pull request merged>, and i trigger it manually from "run rule"

the log-action:

{{pullRequest.destinationBranch}}  {{pullRequest.destinationBranch.url}}  {{pullRequest.destinationBranch.repository.name}}  {{pullRequest.destinationBranch.repository.url}} {{pullRequest.createdDate}}  {{pullRequest.state}} {{pullRequest.url}}

and in the log i get empty msg.

[Jehan Bhathena]

Thanks for the image @Emily Pinhasi 

You will have to update your automation trigger as  https://support.atlassian.com/cloud-automation/docs/jira-smart-values-development/

Try setting it to Pull request created, Pull request declined and Pull request merged and then retry please.

[Emily Pinhasi]

oh I see the problem, thank you very much

changed my trigger, waiting for someone to merge a pullrequest :) 

[Jehan Bhathena]

Great,

If the automation works after the change, please mark this thread as Accepted, so that it's more visible to the rest of the community