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Hi community,
Using lookup issues to send an email that runs on a schedule.
The lookup issues is basically trying to find any tickets that have been blocked for 14 days and not moving so requires chasing or moving. The email HTML text is as follows:
<p>Hi Team,</p>
<p></p>
<p>Blocked External Review Notification: Please review the following Jira ticket/s that have been blocked external for > 14 days. Please deal with them as you see fit.</p>
<p></p>
<p></p>
<p></p>
<table cellspacing="1" cellpadding="5" border="0" bgcolor="#aaaaaa">
<tr bgcolor="#ffffff">
<th>Key</th>
<th>Summary</th>
<th>Description</th>
<th>Assignee</th>
</tr>
{{#lookupissues}}
<tr bgcolor="#ffffff">
<td><a href="{{url}}">{{key}}</a></td>
<td>{{summary}}</td>
<td>{{Description}}</td>
<td>{{Assignee.displayName}}</td>
</tr>
{{/}}
</tbody>
</table>
<p></p>
<p></p>
<p>Kind Regards,</p>
<p>Data Migration</p>
However the email we get back is just the table and table headers without content. I cannot spot where this is going wrong so any help is appreciated.
Dan
Smart values are case and spacing-sensitive, and I note a typo for Lookup Issues in your message. Please try this:
{{#lookupIssues}}
Kind regards,
Bill
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Hi @Bill Sheboy
Great spot!!! I knew about space sensitive stuff but I just could not spot and needed your fresh pair of eyes. Thanks.
Dan
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I am glad to learn that helped.
Automation for Jira is frequently improving, and I hope that at one point the editor adds type-ahead autocomplete for smart values and/or validation on save with better error messaging to help find such things :^)
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Hi @daniel tombs ,
Just a few points I would suggest for investigation (if they haven‘t been done already:
Best
Stefan
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Hi Everyone, In this roundup we combine all the jira automation rules to sum up story points across different issue types. We start from the lowest level, summing up story points from sub-tasks t...
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