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Gods of Automation and JIRA,
I have the following problem:
Given a four-phase task execution that works perfectly in a given project. Creates subtasks under the main task, when a subtask ends, a phase builds on it, all the way to the end.
However, when I want to create one phase in another project, it is created as a linked issue, but the automaton running in the base project cannot check the status of the linked issue. I tried every option, I looked it all the way, but it doesn't work, I can't move on with automation.
Help solve this by not having to buy any new add-ons, but just using the basic tools.
Hi @laszlo.fischbein -- Welcome to the Atlassian Community!
To view/add/alter issues in different projects with automation rules your rule needs to exist as a global or multi-project scope rule. Depending upon your version and license level this will consume execution counts up to your service limits.
One work-around to do this with a project-scope rule is to instead call the REST API form the rule. This will significantly slow down the rule, and could also then run up against your execution time limits.