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jira redirects with automation

ST - HỆ THỐNG
ST - HỆ THỐNG July 26, 2024

With customers is not in my group, they will open my website instead of my jira because they don't have account.

How to do it by automation?

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Charlie Misonne
Charlie Misonne
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July 26, 2024

Hi @ST - HỆ THỐNG 

I'm not sure if I really understand what you're trying to achieve. Could you rephrase your question please?

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ST - HỆ THỐNG
ST - HỆ THỐNG July 26, 2024

When a person who is not in our group logs in lam.atlassian.com => error
Then the user will be redirected to the website: lamlumber.com.

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Charlie Misonne
Charlie Misonne
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July 26, 2024

Ok so automation rules can not change the way users will login or be redirected on failed logins. Auatomation can basically act on things happening on Jira issues and then it perform some actions on them.
There is no way it can deal with user login events.

If you use a SSO provided you might be able to redirect users to another page after a failed login but I'm not 100% sure. It really depends on the SSO provider I guess.

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