how to create Integration between Jira and Slack to notify watchers ?

[Eran Roiter]

Hey all,

Does anyone have an idea how do I perform an integration between Jira and Slack, so that every time there's an update of a ticket (task, bug) all the watchers will receive a notification in Slack.

Thanks ! 

[Josh_Unito]

@Eran Roiter You could set up a simple flow with Unito to send Slack messages based on Jira issues that does this. I'm not sure about the updates, but at the very least you could have a flow that sends a message to a specific channel every time an issue is created and/or reaches a specific state (e.g., when the label is set to XYZ).

[Gaurav]

Hi @Eran Roiter , 

If you are open for 3rd party, You can try http://slackjira.com/ for the same, we have solved this problem for lot's of companies
We also provide custom workflow or changes whatever you require

[Jim Knepley - ReleaseTEAM]

There's an app to use Jira Cloud with Slack and similar for Jira Data Center.

From my experience, using Slack gives rise to the same alert fatigue as using email, but some users might prefer it.

[Eran Roiter]

Hey Jim,
Thanks for your answer, we do use it. But i can't find a way to send personal messages via slack to the watchers...

As you can see, there are very limited options.

[Jim Knepley - ReleaseTEAM]

Apologies, I misinterpreted what you're asking for. I don't think it's possible to configure Jira to notify individuals, only channels.

You could try to do it by writing up a function with ScriptRunner to interact with the Slack API,  which is reasonably friendly. One challenge, targeting a Slack user directly or via a "@mention" requires that you know the Slack member ID and not their username.