I'm trying to create an automation that tracks the number of times a story is moved from testing statuses back to in progress (development) so I can see how many times a story had to be reworked. Another example would be how many times a story was moved from In Testing to Failed Testing to see how many times a ticket failed testing.
Are you working in Jira Cloud or Jira Data Center?
Have you started building the automation? If so, show us what you have so far.
What do you want to do with the data when you have it?
Generally speaking Jira does not have an automation rule step that will calculate that for you. One solution is to create a custom number field for each transition that you want to track, and use Automation Rule(s) to increment that field each time a transition of that type occurs.
There are limits to how many automation rule executions are allowed each month in Jira Cloud based on your Subscription type. Does that affect your choice about using Automation Rules?
Thanks for the quick response. My company has JIRA Cloud. I don't currently have a rule written as I was trying to figure out how to create automation to do a calculation.
Once I have the 'count' for how many times a story moves from another status back to in development status (like from 'in QA testing' to dev status or 'in UAT testing' to dev status) I want to be able to pull that data into a filter for reporting and then later use that data to feed into a Tableau dashboard.
I'm not aware of any limitation on the number of rules at this point but I'll check with our JIRA admin in case I need to take that into account.
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