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automation rule for field team

Flavia Vieira

Hi people, Im trying to create an automation rule for move project to another project, the field Team should be empty.

I tried to run many times, but the project moves to another project, but the field Team keep the same team as previous.

Can you help me?

Accepted answers

Mark Segall_iqztfr

Hi @Flavia Vieira and welcome to the community!

Can you please share screenshots of your rule? This would provide further context so we can help you better.

All comments

Mark Segall_iqztfr

Hi @Flavia Vieira and welcome to the community!

Can you please share screenshots of your rule? This would provide further context so we can help you better.

John Funk

Hi Flavia - Welcome to the Atlassian Community!

There is not an automation rule trigger to do a move of an issue. So you must be doing a manual move? But when the move happens it clears the field?

Flavia Vieira

Hi John,

I created a rule to change one project to another project, but the team continues the same team as previous project, don´t change to empty.

When issue movd:

From project A to project B

Issue type: Defect

Then: Edit issue fields

{

'fields": {

"Team": " "

}

Flavia Vieira

When issue movd:

From project A to project B

Issue type: Defect

Then: Edit issue fields

{

'fields": {

"Team": " "

}

Mark Segall_iqztfr

I see a couple potential issues:

You have an apostrophe instead of quotes to open "fields"
You have a space between the quotes

Try this:

{"fields": {"Team": ""} }

Flavia Vieira

hi Mark,

Thank you very much.

I made some tests here, changing one project to another project and the field Team clear when moving the project.

It was exactly I wanted.

Thank you!

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