automate adding story or task to board and backlog from timeline

[ayren_lytle]

We are able to create Epics, stories, and tasks within the timeline view, but they do not automatically appear in the board or backlog views. How can we make them automatically show up there?

[Adolfo Casari]

@ayren_lytleYou should check your board filter, since that determines which issues appear on it.

[Trudy Claspill]

Hello @ayren_lytle 

Welcome to the Atlassian community.

Are you working with Jira Cloud or Jira Data Center?

If Jira Cloud, how ate you accessing the Timeline feature? Are you accessing it through a Plan or while viewing a board?

What type of project are you using?

Are you working with a scrum board or a Kanban board?

[ayren_lytle]

Hi Trudy, We are using the Jira Cloud. The navigation pane is the default view from within the browser and the project is from the default template i believe. The board uses the Kanban format. Hope this helps.

[Trudy Claspill]

To determine the project type go to the View All Projects page under the Projects menu. Find your project in the list and tell us what is shown in the Type column for your project.

To make sure there is no misunderstanding, can you show us a screen image of the screen where you select the Timeline feature? Obscure confidential data.

Can you provide a screen image of the Timeline and oint out an issue that appears there but not in the Backlog nor on the Board? What is the status of that issue and what color is the status (gray, blue, or green)?

What is the issue type of the missing issue?

When you are looking for the issue in the Backlog and on the Board do you have any Quick Filters activated?

[ayren_lytle]

I was able to figure it out. Thanks for everyone's response. It was a matter of workflow and enabling the epic to be visible in backlog.