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assignee.displayName doesn't display Unassigned when the issues isn't assigned

Neil Jones_wkbp9f

Hi,

When writing a slack or email message from Jira Automation I am trying to display the assigned user or an issue in the email/slack message using {{assignee.displayName}} but if the issue is unassigned is doesn't display anything. Is there a way to get it to display "Unassigned" like it would in Jira?

Thanks

Neil

Accepted answers

Sherry Goyal

Hello @Neil Jones

Please try using:

{{assignee.displayName | Unassigned}}

If displayName is unset, "Unassigned" will serve as fallback value.

Hope this helps.

Cheers
Sherry(A4j)

All comments

Patricia Francezi_iDev_

Hi @Neil Jones

What I would do is to perform a condition in the rule (a branch).

If assignee is empty send X message

If assignee is not empty send y message.

Its normal not showing anything, as you are resquesting a value, and in Unassigned issue the information is not really present.

I hope this helps

Sherry Goyal

Hello @Neil Jones

Please try using:

{{assignee.displayName | Unassigned}}

If displayName is unset, "Unassigned" will serve as fallback value.

Hope this helps.

Cheers
Sherry(A4j)

Patricia Francezi_iDev_

I wish we have more docs about smart values

Neil Jones_wkbp9f

Thanks for the help

Neil Jones_wkbp9f

This worked perfectly, thanks

Gabi Zavilla_ltkgwp

This doesn't work for me I'm afraid. The assignee is shown but the Unassigned is not. Any ideas why this could be? I looked for an answer elsewhere but there is nothing out there.

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