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User Picker Field value showing as hexadecimal number

I am creating a subtask that will have in the description a field called Hiring Manager which is a User Picker. When I test the description shows a hexadecimal number (ex: 5ff81836332c3a01070b802b) instead of the user name. How do I get it to just show the user name?

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3 answers

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Answer accepted
Mikael Sandberg Community Leader Feb 11, 2021

Since the field is a user picker, try adding .displayName to the smart value, that should return the name instead of the internal Atlassian ID.

Mikael Sandberg Community Leader Feb 11, 2021

And welcome to Atlassian Community!

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Hi! 

What app did you use ?

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