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User Picker Field value showing as hexadecimal number

I am creating a subtask that will have in the description a field called Hiring Manager which is a User Picker. When I test the description shows a hexadecimal number (ex: 5ff81836332c3a01070b802b) instead of the user name. How do I get it to just show the user name?

Capture.JPGCapture2.JPGCapture3.JPG

3 answers

2 accepted

0 votes
Answer accepted
wwalser
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 11, 2021
0 votes
Answer accepted
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 11, 2021

Since the field is a user picker, try adding .displayName to the smart value, that should return the name instead of the internal Atlassian ID.

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 11, 2021

And welcome to Atlassian Community!

0 votes
Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 11, 2021

Hi! 

What app did you use ?

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